RETURN POLICY
Please write Details …🔄 Return & Exchange Policy – Nisbuy
At Nisbuy, your satisfaction is our top priority. If you're not completely happy with your purchase, we’re here to make things right.
✅ Eligibility for Return/Exchange:
You may request a return or exchange within 3 days of receiving your product if any of the following apply:
You received the wrong item
The product is damaged or defective
The size or color is completely different from what was ordered
❌ Non-Returnable Items:
We do not accept returns for:
Products damaged due to misuse or improper washing
Items that have been used or washed
Color variations due to screen/display differences
📦 Return Conditions:
The product must be unused, unwashed, and in its original condition and packaging
You must provide unboxing video or image proof (in case of damage or wrong item)
🔁 How to Request a Return:
Message us on our Facebook Page or WhatsApp within 3 days of delivery
Share your order ID and a photo/video of the issue
Once verified, we’ll arrange an exchange or refund as per our policy
💵 Refunds:
Refunds are processed through bKash or Bank Transfer (within 3–7 working days)
If it’s a replacement, we’ll ship your correct item at no extra cost
🕒 Processing Time:
Returns/exchanges are typically processed within 5–7 working days from the date we receive the returned product.
📞 Need Help?
If you have any questions, contact our support team anytime via:
Facebook Inbox
WhatsApp:01339303049
Phone: 01339303049
📌 Nisbuy reserves the right to reject any return request if it does not meet our policy conditions...