DELIVERY POLICY
At Nisbuy, we strive to deliver your orders quickly and safely to your doorstep. Please read our delivery policy carefully to understand how we handle your shipments.
1. Delivery Areas
We currently deliver products across Bangladesh. Delivery to some remote areas may take longer than usual.
2. Delivery Time
Standard delivery usually takes 2 to 5 business days after your order is confirmed.
During peak seasons or promotional events, delivery times may be slightly longer.
You will receive a confirmation email or SMS with tracking information once your order is dispatched.
3. Shipping Charges
Shipping fees depend on the product size, weight, and delivery location.
Free shipping may be available for orders over a certain amount (check our website for current offers).
4. Order Processing
Orders are processed within 24-48 hours after payment confirmation.
Please ensure your delivery address and contact details are accurate to avoid delays.
5. Delivery Method
We use reliable courier services including Steadfast or Pathao to ensure safe delivery.
6. Failed Delivery Attempts
If the courier is unable to deliver your order, they will try to contact you.
If delivery cannot be completed after repeated attempts, the order may be returned to us.
Additional charges may apply for re-delivery.
7. Order Tracking
You can track your order status through the tracking number sent to your email or SMS.
8. Damaged or Lost Items
If your order arrives damaged or is lost during delivery, please contact our customer support immediately at [contact@nisbuy.com]. We will assist you in resolving the issue promptly.
9. Changes to Delivery Policy
Nisbuy reserves the right to update or change this delivery policy at any time without prior notice.
10. Contact Us
If you have any questions about your order delivery, please contact us:
Email: info.nisbuy@gmail.com
Phone:01339303049